What is included
Private pet care visits at the residence, with attention to routine, presence, comfort, and daily continuity.
Private pet care
Trusted care for your pet, in the comfort of the residence.
Care visits, familiar routines or support while you are away: we coordinate attentive pet care at the residence, according to access details, the animal’s habits and the requested schedule.
Secure client account required · no obligation · availability confirmed before the pre-booking is accepted.
Quiet care, trusted presence. Designed for residences where animal wellbeing is treated with the same care as the rest of the stay.
Who it is for
Owners and guests who need a trusted relay for dogs or pets while away, travelling, or balancing arrivals and departures.
How it flows
The request is scheduled through the app, then coordinated around the residence, access details, and the animal’s routine.
Practical overview
What to expect before sending your request.
Indicative slot
60 min
Coverage
Palma, Calvià, Andratx, Sóller and Tramuntana, Pollença, Artà, Manacor, Llucmajor, Inca and elsewhere on the island, subject to the exact address and access.
Response & confirmation
WhatsApp · 08:00–00:00, 7 days a week. Priority requests are usually reviewed within 24–48 hours and planned requests within 48–72 hours; provider availability is then confirmed.
Follow-up
A secure client space and one human point of coordination.
Examples of requests we can coordinate.
Illustrative situations only; the exact scope and availability are confirmed personally before any pre-booking is accepted.
A flight delay extends the owner’s absence: an additional care visit is coordinated around the pet’s routine and residence access.
Guests plan a long day away from the villa: feeding, a familiar walk and a calm return visit are arranged in advance.
Service FAQ
Before requesting this service.
How is the request confirmed?
The request is submitted through the client space, then reviewed with the location, timing, access details, and provider availability before confirmation.
Can the service be adapted to a private residence?
Yes. Coordination is shaped around the villa or residence context, including access, preferred communication, timing, and discretion requirements.
Who provides the service?
Depending on the request, The Golden Key coordinates selected external providers and shares only the practical details needed for delivery.
Private access
New here? Create your private access in a few steps.
Create your profile to share the residence context and request this service. Existing clients can log in from the menu or contact us directly on WhatsApp.
