What is included
Residence refresh, presentation care, and discreet housekeeping support to maintain a polished atmosphere before or during the stay.
Private residence care
A residence prepared with care, before every return.
Before an arrival, after a departure or during the stay: we coordinate residence refresh, presentation care and housekeeping support according to the home, access details and requested timing.
Secure client account required · no obligation · availability confirmed before the pre-booking is accepted.
A residence kept impeccable. Especially valuable before arrivals, after departures, or whenever the house should return to form.
Who it is for
Owners and guests who want the residence to feel consistently prepared, cared for, and welcoming.
How it flows
The residence context is confirmed, the timing is defined, and the housekeeping support is scheduled around arrivals, departures, or in-stay needs.
Practical overview
What to expect before sending your request.
Indicative slot
120 min
Coverage
Palma, Calvià, Andratx, Sóller and Tramuntana, Pollença, Artà, Manacor, Llucmajor, Inca and elsewhere on the island, subject to the exact address and access.
Response & confirmation
WhatsApp · 08:00–00:00, 7 days a week. Priority requests are usually reviewed within 24–48 hours and planned requests within 48–72 hours; provider availability is then confirmed.
Follow-up
A secure client space and one human point of coordination.
Examples of requests we can coordinate.
Illustrative situations only; the exact scope and availability are confirmed personally before any pre-booking is accepted.
A late arrival requires keys, access and a prepared residence to align before the guests reach the property.
Between an owner departure and a guest arrival, access and housekeeping are coordinated around one agreed handover window.
Service FAQ
Before requesting this service.
How is the request confirmed?
The request is submitted through the client space, then reviewed with the location, timing, access details, and provider availability before confirmation.
Can the service be adapted to a private residence?
Yes. Coordination is shaped around the villa or residence context, including access, preferred communication, timing, and discretion requirements.
Who provides the service?
Depending on the request, The Golden Key coordinates selected external providers and shares only the practical details needed for delivery.
Private access
New here? Create your private access in a few steps.
Create your profile to share the residence context and request this service. Existing clients can log in from the menu or contact us directly on WhatsApp.
